The second session of ASSET87 was held on August 29, 2012 and it was my turn to visit ACCET and monitor the sessions. I also had to sort out some teething problems we had in the first session.
We had a team of 5 trainers, two from Chennai, two from Madurai and one from Coimbatore. The outline of the session.
Planning & Organizing Group Communication
- To convey information to a group of people
- To instruct, brief, make decisions and solve problems
- As against dyadic communication (i.e., one to one) and mass communication (i.e., one to many), group communication implies a many to many communication.
- Teamwork and group communication form an integral part of most organizations that embrace the concept to organizational climate and participative management – factories, corporate offices etc.
- This is largely because complexity of decisions that has to be made when we are dealing with groups as opposed to individuals.
- Although teams are different from groups in that former is a process-based while latter is function based, they share a communication processes. For example, when a company sends one of its project teams to develop software for its clients abroad, that particular team carries out a process. However, when the company nominates a group to discuss the changes it may wish to bring about in its manufacturing unit, the group considers a function.
- In other words, team’s objective is set, and members are assigned specific duties to achieve a specific goal.
- The group on the other hand is more involved in discussing and planning the achievement of their common goal.
How it works?
- First select 10 emerging leaders from day 1
- Divide them into 10 groups
- Given them their assignment sheets
- Allocate 10 minutes for them to meet and submit a proposal
- On approval of their proposal they start to work to complete their task in 45 minutes
- Every 15 minutes ask the TL for a status update
- Any time escalation requisition ask them to obtain their approval end of 40th minute
- On completion of the task ask them to present
- Allocate each team 5 minutes presentation time
- Balance 3 minutes is for a Q&A session
The training sessions were well attended with around 90% attendance. In the afternoon, the Civil batch students turned up late. They were away in Pillayarpatti on a survey camp but enthusiastically came for the training session and went back after the session. I informally chatted with several students and they were all very positive about the impact of the training sessions. Each of them said they are already feeling more confident, just after 2 sessions. They also said that when they were given an opportunity to talk they did not do well and they regretted missing the opportunity and that they will make the best of it the next time they get their chance. I assure them that each of them will get a lot more opportunities as there were 14 sessions left.
Here are some pictures of the charts created by the students:
I am waiting for the video to be uploaded. I will add the link when it is up there.